• 1.0 Meet Your Guide

• 1.1 Welcome to the Course (3 min 40 sec)

• 1.2 Before You Begin: Access Your Training Platform (2 min 13 sec)

• 1.3 Orientation to Your REACH Dashboard (2 min)

• 1.4 REACH Foundations I (2 min 49 sec)

• 1.5 REACH Foundations II (7 min 58 sec)

• 1.6 Do It: Create a Standard REACH Profiles Survey

• 2.1 Culture First: Introduction (1 min 22 sec)

• 2.2 What Are REACH Culture and REACH Pulse Surveys? (1 min 22 sec)

• 2.3 REACH Culture & Pulse Surveys: Accessing and Layout (1 min 26 sec)

• 2.4 REACH Culture & Pulse Surveys: What Do They Look Like And Why Are They Useful To Me? (4 min)

• 2.5 REACH Culture & Pulse Surveys: How To Create One? (2 min 20 sec)

• 2.6 Do It: Create and Prepare to Send a Standard Culture Survey

• 2.7 REACH Culture & Pulse Surveys: Creating Custom Culture & Pulse Surveys (5 min 16 sec)

• 2.8 REACH Culture & Pulse Surveys: The User Experience (3 min)

• 2.9 Part A - Quiz: Survey Length vs Quality of Answers

• 2.9 Part B - Do It: Create a Custom Pulse Survey

• 2.10 Culture Analytics for Leaders of a Team (7 min 10 sec)

• 2.11 Tags and Custom Questions (2 min 20 sec)

• 2.12 Quiz: Tags and Surveys

• 2.13 Diving Deeper: Sentiment Analysis

• 2.14 Diving Deeper: Heat mapping (3 min 33 sec)

• 2.15 Diving Deeper: Custom Questions and Response Types

• 2.16 Diving Deeper: Creating a Response Type (3 min 48 sec)

• 2.17 Do It: Create a Custom Response Type

• 2.18 Diving Deeper: Creating Custom Questions (4 min 20 sec)

• 2.19 Diving Deeper: Creating a Pulse with Demographics (4 min 41 sec)

• 2.20 Do It: Create a Pulse With Demographics

• 3.1 The Gift of Feedback (3 min 34 sec)

• 3.2 Feedback Is a Gift: 360s For You (1 min 18 sec)

• 3.3 How: Providing Feedback (9 min 30 sec)

• 3.4 REACH 360 - What's In the Report (4 min 20 sec)

• 3.5 Quiz: Coaching Opportunity?

• 3.6 Creating a Standard REACH 360 (5 min 36 sec)

• 3.7 Rating a Standard 360 (3 min 16 sec)

• 3.8 Do It: Create a Standard 360 Survey

• 3.9 Creating a Custom 360 Template (4 min 6 sec)

• 3.10 Do It: Create a Custom 360 Template

• 3.11 Creating and Sending 360 from Custom Template (1 min 25 sec)

• 4.1 Why: Improving Selection to Avoid the Cost of a Bad Hire (3 min 44 sec)

• 4.2 How: Creating a REACH Survey for Applicants (1 min 40 sec)

• 4.3 What: Interview Companion Introduction (2 min 37 sec)

• 4.4 Preparing the Interview (2 min 5 sec)

• 4.5 Do It: Download the Interview Guide for Charles Poulton

• 4.6 Using the Interview Companion: Preferences and Skills (7 min 7 sec)

• 4.7 Closing the Loop: Adding Competencies and Tasks to REACH (9 min 18 sec)

• 4.8 Quiz: Thinking About Future Interviewing

• 4.9 Reflection: What's Important to You?

• 5.0 Why Workplace Conflict Arises

• 5.1 Why You Should Get Onboarding Right (1 min)

• 5.2 Copying the Successful Candidate to Their Team (1 min 34 sec)

• 5.3 Accessing Team Formation Companion and Workshop Slides (2 min 3 sec)

• 5.4 REACH Team Formation Companion (4 min 33 sec)

• 5.5 REACH Team Formation Presentation (16 min 26 sec)

• 5.6 Do It: Build Your Team and Download a Formation Companion

• 5.7 Responding to Conflict or Dynamics: Resources and REACH Copilot (2 min 50 sec)

• 5.8 REACH Copilot In Action: Conflict Resolution Tips

• 5.9 REACH Copilot Quiz

• 6.1 Keep Your Great People by Developing Them (1 min 25 sec)

• 6.2 The Gateway to Self-Directed Learning - Personal Development Dashboard (5 min 7 sec)

• 6.3 Sending Out Their Personal Development Dashboard (2 min 21 sec)

• 6.4 Reviewing Growth and Check-Ins (5 min 18 sec)

• 6.5 REACH in Microsoft Teams (1 min 37 sec)

• 6.6 Using Data to Identify Training Opportunities (4 min 6 sec)

• 6.7 Learning Activities - In Meeting or Workshops (3 min 29 sec)

• 6.8 Coaching - Leader or Peer Led (7 min 49 sec)

• 6.9 Reflection: Planning Your Team Development

• 6.10 REACH Copilot In Action: Conducting a Performance Conversation (6 min 11 Sec)

• 7.0 Retaining Talent by Assigning Challenging Work

• 7.1 Identifying Internal Talent (1 min 38 sec)

• 7.2 Using the Strengths Finder (4 min 38 sec)

• 7.3 Quiz: Do a Strengths Search - Which is the Correct Answer

• 8.1 Additional Tools for Leadership: Leveraging the Companions and Reports (2 min 9 sec)

• 8.2 Accessing the Development Companions (48 sec)

• 8.3 Using the Trainers Companion (3 min 6 sec)

• 8.4 Using the Sales Team Development Companion (7 min 49 sec)

• 8.5 Using the Team Dynamics Viewer (4 min 1 sec)

• 8.6 Using the Leadership Development Companion (8 min 52 sec)

• 8.7 Using the Team Development Companion (8 min 9 sec)

• 8.8 Using the Virtual Team Development Companion (9 min 7 sec)

• 8.9 Reflection: What's Your Plan?

• 9.1 The Cost of Losing Talent (2 min 9 sec)

• 9.2 Overview: Please Tell Me Module (4 min 30 sec)

• 9.3 Launching a Standard Survey (2 min)

• 9.4 Launching a Custom Survey (1 min 56 sec)

• 9.5a Revision: Response Types and Questions (1 min)

• 9.5b Revision: Response Types and Questions

• 9.6 Do It: Create Your Own Separation Survey With Demographics

Successfully completed and earned your REACH Certified Leader Status.